Your Questions, Answered
Everything customers usually ask us before visiting — and a few things we wish every buyer knew.
Yes. All our gold is BIS-hallmarked, and purity is tested in front of you when you ask. We believe transparency is the only way to build trust — and trust is our entire business.
Yes — it's one of our specialties. Send a photo, sketch or idea on WhatsApp, or visit the showroom. We'll design it, quote it clearly, and craft it by hand. See our Bespoke page for how it works.
Today, orders can be placed over WhatsApp with video calls to select pieces — we currently arrange delivery across India. For full transparency, we recommend visiting the showroom once; for out-of-town customers, WhatsApp video shopping works really well.
We accept cash, UPI (GPay / PhonePe / Paytm), bank transfer and cards at the showroom. For custom orders, a small advance is taken and the balance on delivery. Every payment is receipted.
Yes. Rings, bangles and chains can easily be resized or adjusted. Exchange is handled fairly per our policy — talk to us at the showroom and we'll sort it out. We also provide transparent hallmark purity certificates and custom sizing support.
We're open daily from 10:00 AM to 8:00 PM at 32, Shivpuri, Nangal Road, Jhotwara, Jaipur 302012. Evening and Sunday visits are popular — WhatsApp us before coming and we'll keep everything ready for you.
Yes, we buy old gold at the prevailing market rate, weighed transparently in front of you. Many families exchange old gold towards new purchases — a smart way to upgrade your collection.
For ready pieces, even 2–3 weeks works. For custom bridal sets, we recommend 4–8 weeks so there's time for design approval, crafting and a final fitting. The earlier you start, the more choices you have.
Drop your number — we'll call you…
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Leave your phone number below and our team calls you back during showroom hours (10 AM – 8 PM, daily) with rates, availability and honest advice.